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President Reagan's quote, "I'm from the government, and I'm here to help," is often used to disparage the "help" offered by many bureaucrats; but it's a completely different feeling when you call or drop by Alaska's Medicare Information Office (MIO). First, you're greeted with a smile and a meaningful, "How can I help you?" You truly get the feeling they want to help. The office recently moved to 400 Gambell, with easy parking and private offices for confidentiality – a nice change after y...
